Your AI Is a McKinsey Consultant, Not a PhD
Your AI can write in your voice in six seconds. It can summarize a ninety-minute call into two paragraphs. It can draft a follow-up sequence before your coffee gets cold.
None of that makes it right.
In a recent conversation about AI and business systems, I made the comparison that's been sitting with me since: the model you're using is not a PhD. It's a McKinsey consultant.
Here's what I mean. I spent a decade in consulting. Consultants are fast. Drop one into an industry they've never touched (healthcare, manufacturing, doesn't matter). By the time they land in your office, they sound like they've run the place for years. They prepared on the flight in. They can get to eighty percent of anything, quickly.
But eighty percent fast isn't the same as right. There's no pattern recognition behind it. No wisdom. No scar tissue from having watched this exact mistake play out before. A consultant optimizing without experience optimizes the wrong things, confidently.
That's what's happening to your AI right now. Not because the model is weak. Because of how it's being used: ask something, run with it, ask again. One-off questions into a blank box. The power was never supposed to live in the model. It lives in your data.
The moat isn't the model
Models are a commodity. They'll keep getting cheaper, keep getting swapped out, keep getting replaced by whatever ships next quarter. Betting your edge on which model you're using is like betting your edge on which brand of hammer you own.
What doesn't commoditize is your data, and the specific shape of how your business actually runs.
I've started calling what I build with teams an ontology (borrowed from the concept Palantir made famous): a one-to-one digital twin of the business. One place where the conversations, the assistant's notes, the VP of sales' pipeline calls, the COO's operating meetings, are already mapped and connected.
Without that structure, plugging in AI doesn't create pattern recognition. It creates faster guessing.
With it, the machine starts noticing things you'd never catch on your own. Every time there's a morning meeting, win rate drops. Every time it's an evening meeting, win rate climbs. Run an eight-person sales team, and that's eight distinct data patterns running in parallel, invisible until they're mapped.
That's the gold. Not the model. Your data, structured, so the model has something worth reasoning over.
Automate is the last step, not the first
Here's where the order gets flipped. AI makes automation cheap, so automation becomes the reflex. See a task, automate it. Skip the part where you figure out if the task should even exist.
Elon Musk runs SpaceX on a four-step sequence he calls the algorithm, and the order is the entire point:
- Eliminate. Question every requirement. Does this step even need to exist.
- Simplify. Cut what's left down to its essentials.
- Accelerate. Now that it's smaller, make it faster.
- Automate. Only now, hand it to software or a robot.
Automate is last for a reason. Automate something before you've eliminated and simplified it, and you've built a very fast, very expensive version of a process that already smelled wrong.
This is also why documentation isn't where the real value sits anymore. A model can write your SOP for you in a minute. What it can't do is tell you whether the process is right. The one still buried in your head, half-manual, half-improvised, held together by good listening, that you've never written down. Finding that out, and getting the sequence right, still takes a human who's lived the problem.
One bottleneck reveals the next
I ran a ninety-day sprint with a soy-ingredients company. Small country, global footprint. There's a decent chance a cookie in your pantry right now has their product in it, seven to ten percent of the recipe, quietly.
Two teams: manufacturing, and marketing and sales. Twelve weeks. Twelve chances to solve one bottleneck at a time.
Week 1. Their LinkedIn made it obvious: no ICP. We built it fifteen levels deep, plus the anti-ICP (everyone who looks like a fit but isn't). Two people on their team, a purchaser and their head of R&D, wrote it out in full.
Week 2. LinkedIn conversions. Marketing was spending real hours on content that wasn't landing.
Week 3. The pipeline those better-targeted leads were now generating, and how the team followed up. The first version of the follow-up message didn't work.
Week 4. A/B tested the follow-up message until it did.
Week 5. We hit the next wall: no monthly event to send those warmed-up leads to. Built one.
Week 6. Optimized the headline to get more people registering.
Week 7. Optimized the reminder sequence ("in seven hours, we meet") to lift the show-up rate.
Week 8. Optimized the call-to-action in the final ten minutes of the event, the part that actually converts a room into buyers. Twelve percent conversion, targeting fifteen to seventeen.
Week 9 onward. Pricing.
Nine bottlenecks. Every one of them only visible once the one before it was solved. That's not a plan you could have written on day one. It's what a Monday meeting that asks one question (what's the bottleneck this week) uncovers, week after week, in sequence. One bottleneck a week. That's the whole habit.
What to build first
Not a bigger prompt. Not a fancier model. An ontology of your own business, structured well enough that pattern recognition becomes possible. Then the algorithm: eliminate, simplify, accelerate, and only then, automate.
Write your ICP fifteen levels deep, and the anti-ICP alongside it. If you don't have one yet, that's the bottleneck. Solve it this week, and the next one will show itself. Somewhere, a competitor with less revenue than you is already three bottlenecks ahead, quietly.
Ready to structure the moat that actually compounds.
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Happy hunting.
Simon & The Sprinters 🐬⚡️🐆
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